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Frequently Asked Questions
Location & Directions
WHAT IS CHECK-IN/CHECK-OUT TIME?
Check-in time is 4pm
Check-out time is 11am
When our occupancy allows, there may be the opportunity to check-in early, but this is not guaranteed. Please see the front desk upon arrival.
DO YOU CHARGE A RESORT AMENITIES FEE? AND WHAT'S INCLUDED?
In addition to the room rate, Chaminade Resort & Spa charges a Resort Amenities Fee, which is $37 per night and includes access to the following:
RESORT FEE INCLUDES:
Unlimited access to WiFi throughout the resort
Group fitness classes
Use of the 1,700 square foot Executive Fitness Center, including locker room access with steam room and Himalayan Salt Sauna
Business center access
Transportation around property
DO YOU ALLOW SMOKING ON PROPERTY?
Chaminade Resort & Spa is a non-smoking resort.
A charge of $250 will be issued for anyone smoking in their guest room, hallway, stairwell, meeting room or public space.
HOW MUCH DO YOU CHARGE FOR HIGH SPEED/WIFI INTERNET ACCESS?
To enhance the guest experience, Chaminade Resort & Spa charges a nightly Resort Amenities Fee which provides several amenities to each guest,
including wireless internet
in guestrooms, restaurants and throughout the resort grounds. The nightly charge is $37.
DO YOU HAVE A RESTAURANT? HOURS OF OPERATION
THE VIEW, A TREESIDE RESTAURANT
JOIN US AT THE VIEW OFFERING AL FRESCO DINING OVERLOOKING SANTA CRUZ AND THE MONTEREY BAY
Whether you're kickstarting your day with breakfast and a side of fresh mountain air, toasting to the sunset and sipping your favorite wine, or celebrating the weekend with our delicious Sunday Brunch, we know one thing for sure... you'll love The View. Join us on our expansive terrace with plenty of space to physically distance while safely reconnecting socially. Dine indoors or outdoors with two heated canopy tents so you can enjoy The View safely and comfortably.
Open Daily 7 am - 9 pm
Monday - Saturday: 7 – 11 am
Monday - Saturday: 11:30 am – 2 pm
Monday - Saturday: 2 - 5 pm
Monday - Saturday: 5 – 9 pm
SUNDAYS @ THE VIEW
Brunch: 7 am - 1:30 pm
All-Day Menu: 2 - 9 pm
DO YOU HAVE A POOL?
The heated outdoor pool is open 7 am – 11 pm, located on the Sports Lawn and across from the Spa.
DO YOU HAVE A SPA?
The Spa at Chaminade provides an array of full-service spa experiences and treatments including massages, facials, and body treatments. A complete line of spa products are available for purchase, include products from Epicuren, Eminence, and more!
DO YOU HAVE A FITNESS CENTER?
The fitness center is open 6 am – 8 pm offering treadmills, elliptical equipment, Peloton bikes, free weights, and weight stations. Fitness classes are available Monday - Saturday.
ARE YOU PET FRIENDLY?
As part of our commitment to provide the highest level of service to our guests, Chaminade Resort & Spa welcomes dogs staying with their owners in designated pet friendly rooms. The fee is
$75 per dog
, max 2 dogs per room, under 60 lbs. each.
This fee will be added to your reservation upon check-in and is nonrefundable.
Any dog(s) displaying aggressive behavior at any time will be removed from the resort immediately. Dogs are not to be left unattended in the guest room and quiet hours are observed 10 pm – 7 am daily. A fee of
$300 will be imposed for an unregistered pet occupying a guest room.
Pet Friendly Rooms: There are a limited amount of pet friendly guest rooms located on property. Only select Two Queen and Two Queen Forest View rooms are pet friendly and are thoroughly cleaned and treated for potential allergens. These rooms are based on availability.
PET FRIENDLY GUEST ROOM AMENITIES
All Guest Rooms are Non-Smoking
Ground level floors with patio access
Wireless Internet Access
Lush Natural Views
BeeKind Gilchrist & Soames Bath & Body Amenities
Direct Line Telephones
55" Flat Screen LCD Televisions
Pack & Plays (available upon request)
ADA Accessibility Compliant Guest Rooms
DO YOU HAVE AUTOMOBILE CHARGING STATIONS?
There are multiple EV Charging stations available for guest use during their stay.
HOW MUCH IS PARKING?
Yes, self-parking is available throughout the resort, which is included in the nightly Resort Amenities Fee.
HOW FAR IS THE BOARDWALK FROM CHAMINADE RESORT?
Chaminade Resort & Spa is just 4.5 from the
Santa Cruz Beach Boardwalk
. Travel time can vary between 15mins to 30mins based on time of day, season and any special events taking place at or near Beach Street.
For your convenience the Santa Cruz Beach Boardwalk has offsite parking and shuttles.
I HAVE MORE QUESTIONS, WHO DO I CALL?
We look forward to providing an exceptional experience during your stay at Chaminade Resort & Spa. Please contact us at 831-475-5600 with any additional questions.
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Chaminade Resort & Spa
One Chaminade Lane
Santa Cruz, CA 95065
Resort Direct: (831) 475-5600
Reservations: (800) 283-6569
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