BLOG POSTING: Chaminade: Customer Service as Creative Collaboration
...Chaminade is a conference center that offers complete meeting packages. As Joan Eisenstodt (who founded W2W along with Vanessa Vlay) noted in my pre-conference post about W2W, The staff knows us and is always happy to see us... Those of us who have been steadily involved know that place and comfort have as much to do with outcomes as do content and delivery.
In fact, the group is so enamored of Chaminade, that the one session that was prescheduled at this open space conference was a discussion with Chaminade staffers.
- Posted by Jenise Fryatt Co-owner of Icon Presentations
"Thank you very much for your help in making our 2013 Thrive Foundation Forum a great success!
We could not have pulled off the event without help from you and your staff.We surveyed our attending grantees, and they all agreed that the location was beautiful, the food was delicious, and the meeting space worked very well for our gathering.
Our goal for this event was to create a safe and comfortable space for our grantees, where they could come together, learn from each other, and engage in meaningful conversations about moving forward in our mission to help youth thrive. And thanks to you and your team, we achieved our goal. One of our grantees e-mailed us and expressed: “The space was amazing, and my colleagues and I all left with the understanding that we were a part of something bigger that can really make a difference in young people's lives.” We couldn’t have asked for a better, or more encouraging message from our grantees.
Thank you again for all your help."
With great appreciation - The Thrive Foundation Team
FORTUNE Magazine - May 2011 - ....sumptuous Chaminade Resort & Spa...”
“There is a small group at Apple that most certainly has met Steve jobs. It’s called the Top 100, and every year or so Jobs gathers these select few for an intense three-day strategy session at the proverbially secure, undisclosed location. Everything about this Top 100 meeting is shrouded in secrecy, starting with its very existence. Those tapped to attend are encouraged not to put the meeting on their calendars. Discussion of their participation is a no-no, even internally. Attendees aren’t allowed to drive themselves to the gathering. Instead they ride buses that depart from Apple’s Cupertino, Calif., headquarters to places like the sumptuous Chaminade Resort & Spa in Santa Cruz, Calif., which satisfies two Jobs requirements: good food and no golf course. Apple goes so far as to have the meeting rooms swept for electronic bugs to stymie snooping competitors…. “